A.I.Zen is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our AI-powered software development services, or interact with us.
Please read this policy carefully to understand our data collection and handling practices.
Information We Collect
We may collect and process the following types of information:
Personal Identification Information
Name – To identify and communicate with you
Email Address – To send updates, respond to inquiries, and provide service-related information.
Phone Number – To contact you regarding service inquiries, support, or project updates.
Company Name – To personalize our services and business relationships.
Billing Address – For invoicing and contractual agreements.
Technical Data
IP Address – To enhance security, detect fraud, and improve website functionality.
Device and Browser Information – To optimize website performance and user experience.
Operating System and Platform – To ensure compatibility with our software solutions.
Time Zone and Regional Settings – To provide location-based customization for services.
Usage Data
User Behavior Analytics – To improve platform navigation and user experience.
Session Data – Tracking engagement with our AI tools, APIs, and cloud-based services.
Security Monitoring – Identifying and preventing fraudulent activity or unauthorized access.
Marketing and Communications Data
Email Preferences – To send only relevant updates, product news, and AI insights.
Feedback and Surveys – To understand user satisfaction and improve our offerings.
How We Use Your Information
We use the information we collect to:
Provide and Improve Our Services
Deliver our AI-driven software development, automation, and cloud integration solutions.
Personalize user experiences based on collected insights.
Improve website functionality and performance.
Communicate With You
Provide updates about product features, AI advancements, and service changes.
Respond to support requests and resolve technical issues.
Send marketing materials, subject to your preferences.
Process Transactions
Handle billing, invoicing, and payment processing for software licensing and service agreements.
Manage contractual obligations for long-term partnerships.
Enhance Security
Protect against fraud, cyber threats, and unauthorized access.
Ensure compliance with data protection laws and security best practices.
Comply with Legal and Regulatory Obligations
Adhere to industry regulations and government requirements.
Respond to lawful requests from authorities, where applicable.
Sharing Your Information
We may share your data with:
Service Providers
We work with trusted third-party vendors for:
Cloud hosting and computing infrastructure.
Payment processing and invoicing.
Customer support tools and communication platforms.
AI model optimization and analytics services.
Affiliates and Business Partners
We may share data with affiliated companies for:
Joint AI research and development projects.
Software integrations and partnerships.
Legal and Compliance Purposes
We may disclose personal data:
If required by law, regulations, or legal proceedings.
To protect our rights, intellectual property, or security.
Business Transfers
In the case of a merger, acquisition, or restructuring, user data may be transferred to a successor entity.
Data Security
We implement advanced security measures to protect your data, including:
Encryption protocols for sensitive data.
Access controls and authentication for AI tools.
Continuous monitoring and risk assessment for cyber threats.
However, no digital system is completely secure. We encourage users to implement strong security practices when using our services.
Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights:
Access – The right to request a copy of the personal data we hold about you.
Correction – The right to update or correct inaccuracies in your data.
Deletion – The right to request the removal of your personal data under certain conditions.
Restriction of Processing – The right to limit how we use your data.
Data Portability – The right to receive your data in a structured format and transfer it to another service provider.
Objection to Processing – The right to object to AI-driven data analysis or marketing communications.
Our website may use cookies, tracking pixels, and similar technologies to:
Improve website functionality and performance.
Deliver personalized AI-driven recommendations.
Analyze website traffic and user interactions.
You can manage cookie settings in your browser or opt out of certain tracking features.
International Data Transfers
As an AI and software development company, we operate globally. Your data may be transferred to servers in multiple regions for performance optimization and compliance. We implement standard contractual clauses (SCCs) and data protection safeguards for international transfers.
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us for removal.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage users to review this policy regularly for updates.